Who we are
This Privacy Policy explains how Qijiayu Home — the operator of https://qywwaa.com — collects and uses personal data when you visit or buy from the Site. Email us at [email protected] — we answer within one business day. Phone or WhatsApp: +86 158 1406 2963.
- Company: Qijiayu International (Hong Kong) Limited
香港啟嘉裕國際企業有限公司 - Registered address: Rm03, 24/F, Ho King Comm CTR, 2-16 Fayuen ST, Mongkok Kowloon, Hong Kong
- Operations & fulfillment: Bao'an District, Shenzhen, Guangdong, China
- Email: [email protected]
- Phone & WhatsApp: +86 158 1406 2963
- Website: https://qywwaa.com
Data we collect
- Order data: name, shipping address, email, phone and the items you order.
- Payment confirmations from our payment processors — we never see or store your full card number.
- Messages you send us through the contact form or by email.
- Anonymous usage analytics such as pages viewed and approximate region.
Why we use it
- To fulfil and deliver your orders, and handle returns and warranty claims.
- To provide customer support.
- To meet accounting and tax obligations.
- To keep the Site secure and improve it.
- To send marketing emails — only with your consent, and you can unsubscribe at any time.
Cookies
The Site uses session cookies for your cart and account, and anonymous analytics. No advertising trackers are used today; if that ever changes, we will update our Cookie Policy first.
Sharing
Data is shared only with the carriers and payment providers needed to complete your order, and with the email service that delivers our order messages. We never sell personal data.
International transfers
Our store and fulfillment operate from Shenzhen, China. Carriers and payment providers may process data in other countries under their own safeguards and compliance programs.
How long we keep it
Order records are kept as long as accounting and tax law requires. Support conversations are kept up to 24 months. Anonymous analytics is kept only in aggregate, short-term form.
Security
Data is transmitted over HTTPS and stored on access-controlled systems. Payment card data stays with PCI-DSS-certified payment processors.
Your rights
You can request a copy, correction or deletion of your personal data at any time. EU residents have GDPR rights of access, rectification, erasure, portability, restriction and objection, and may withdraw consent at any time; residents of other jurisdictions keep the rights their local law grants. To exercise any right: Email us at [email protected] — we answer within one business day. Phone or WhatsApp: +86 158 1406 2963.
Children
The Site is not directed at children under 16, and we do not knowingly collect their personal data.
Changes to this policy
If this policy changes, the updated version is published on this page with effect from its publication.
Contact
Email us at [email protected] — we answer within one business day. Phone or WhatsApp: +86 158 1406 2963.